Practical guide

Shanghai train tickets: use your passport and the official rail channel

Buy at a service window or use 12306, then keep the original document with you at the station.

Shanghai’s municipal guide says a passport is sufficient to buy a ticket at a service window and directs mobile users to Railway 12306. China Railway says foreign passengers can buy real-name tickets with valid passports, and that passengers must retain the e-ticket information and valid ID used to buy the ticket for station checks and boarding. Search live availability in the official service rather than relying on a static itinerary.

A clear next step

  1. For a service-window purchase, bring your passport; for mobile purchase, use the official Railway 12306 app or 12306.cn.
  2. Enter the actual departure, destination and travel date, then rely on the live official result for availability.
  3. Keep the original passport used for the ticket with you for station checks and boarding.

Sources & verification

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Questions

What to keep in mind.

Can I board with only a screenshot of my ticket?

Do not rely on that. China Railway says to retain the e-ticket information and present the valid ID document used to buy the ticket for station checks and boarding.

Does this guide show which train to take?

No. Train availability and station pairs are live; search the official 12306 service for the actual date.