Practical guide
Shanghai airport service centers: solve arrival basics before leaving the terminal
Find payment, SIM, transport and visitor help in the international arrivals hall.
Shanghai’s municipal government says one-stop service centers for international travelers are in the international arrival halls at Pudong Airport Terminals 1 and 2, and Hongqiao Airport Terminal 1. They cover payment, tourism, communications and transport, with services including maps, SIM cards, transport cards, exchange and mobile-payment help. Confirm the live counter and service availability after arrival.
A clear next step
- At the appropriate international-arrivals hall, look for the one-stop service center before heading into the city.
- Prioritize the task that would otherwise block your first hours: connectivity, payment, transport or orientation.
- Confirm the live service and any eligibility requirement with the counter before relying on it.
Sources & verification
Last verified
- From plane to city: One-stop service centers at airports — Shanghai Municipal Government international-arrivals terminal locations · payment, tourism, communication and transport support · examples of available arrival services